If you've forgotten your iPhone passcode and Face ID is not an option, you'll need to use iTunes to restore your device to its factory settings. Please note that this process will erase all data on your iPhone, so it's essential to have a backup if possible. Here's how to unlock your iPhone without a passcode or Face ID:
1. **Connect Your iPhone to Your Computer:**
- Use a USB cable to connect your iPhone to a computer that you've previously synced with iTunes.
2. **Open iTunes:**
- If iTunes doesn't open automatically, launch it manually.
3. **Put Your iPhone into Recovery Mode:**
- The steps to enter Recovery Mode vary slightly depending on your iPhone model:
- For iPhone 8 or later: Press and release the Volume Up button, press and release the Volume Down button, then press and hold the Side button until the recovery mode screen appears.
- For iPhone 7 and 7 Plus: Press and hold the Volume Down and Sleep/Wake (Side) buttons simultaneously until the recovery mode screen appears.
- For iPhone 6s and earlier: Press and hold the Home and Sleep/Wake (Top) buttons simultaneously until the recovery mode screen appears.
4. **Restore Your iPhone:**
- In iTunes, you'll see a prompt indicating that there is a problem with your iPhone and it needs to be updated or restored.
- Click on the "Restore" button to initiate the restoration process.
- iTunes will download the latest iOS firmware for your iPhone and restore it to factory settings. This process may take some time.
5. **Set Up Your iPhone:**
- After the restoration process is complete, your iPhone will restart and display the "Hello" screen.
- Follow the on-screen instructions to set up your iPhone as a new device.
6. **Restore from Backup (Optional):**
- If you have a backup of your iPhone data, you can choose to restore from that backup during the setup process.
- Select the option to restore from iTunes or iCloud backup and follow the prompts to restore your data.
Once the setup process is complete, your iPhone will be unlocked and ready to use without a passcode. Remember to set a new passcode to secure your device in the future.