According to Planet Fitness's membership FAQs, there are two main ways to cancel your membership:
1. In Person:
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Visit your home club, the gym where you originally signed up for the membership.
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Speak to a staff member at the front desk and request to cancel your membership.
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They will likely have you fill out a cancellation form and process your request.
2. By Mail:
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Draft a cancellation letter stating your intention to cancel your membership.
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Include your full name, membership ID number (if you have it), and the name of your home club.
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You can find your home club address on the Planet Fitness website using the club locator tool:
Important Notes:
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Sending a cancellation request by email is not explicitly mentioned in their FAQ. It's best to rely on the two methods mentioned above to ensure proper cancellation.
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Cancellation might take some time to process. Be sure to inquire about the effective date of your cancellation and any outstanding fees.
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Planet Fitness requires written notification to cancel memberships. A cancellation form filled out at the gym or a written letter sent via mail fulfills this requirement.
Here's an optional template for your cancellation letter:
Your Name
Your Address
Your Phone Number (optional)
Your Email Address (optional)
Date
Planet Fitness
[Address of your home club]
Dear Planet Fitness,
This letter is to formally request the cancellation of my gym membership, effective [desired cancellation date].
My membership information is as follows:
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Full Name: [Your Full Name]
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Membership ID (if available): [Your Membership ID number]
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Home Club: [Name of your home club]
Thank you for your time and service.
Sincerely,
[Your Signature (if sending a physical letter)]
By following these steps, you can cancel your Planet Fitness membership. Remember to keep a copy of your cancellation request for your records.