0 votes
by (162k points)
To cancel a DoorDash order, you'll need to act quickly, as once the restaurant has started preparing your order, cancellation may not be possible. Here's what you can do:

1. **Open the DoorDash App**: Launch the DoorDash app on your smartphone or tablet. If you don't have the app, you can also use the DoorDash website on your computer.

2. **Navigate to Your Orders**: Look for the "Orders" section in the app or website. This is usually accessible from the main menu or your account profile.

3. **Find Your Order**: Locate the order you want to cancel from the list of recent orders.

4. **Check Order Status**: If the order is still being prepared by the restaurant, you may have the option to cancel it. If the status shows that the delivery is in progress or completed, cancellation might not be possible.

5. **Cancel the Order**: Tap or click on the order to open its details. Look for the option to cancel the order, which is typically labeled "Cancel Order" or similar. Follow the prompts to confirm the cancellation.

6. **Contact Customer Support (If Needed)**: If you're unable to cancel the order through the app or website, or if you encounter any issues, you can contact DoorDash customer support for assistance. Provide them with your order details and request cancellation.

7. **Receive Confirmation**: Once the cancellation is processed, you should receive confirmation via email or within the app. Keep this confirmation for your records.

 

1 Answer

0 votes
by (162k points)
 
Best answer
To cancel a DoorDash order, you'll need to act quickly, as once the restaurant has started preparing your order, cancellation may not be possible. Here's what you can do:

1. **Open the DoorDash App**: Launch the DoorDash app on your smartphone or tablet. If you don't have the app, you can also use the DoorDash website on your computer.

2. **Navigate to Your Orders**: Look for the "Orders" section in the app or website. This is usually accessible from the main menu or your account profile.

3. **Find Your Order**: Locate the order you want to cancel from the list of recent orders.

4. **Check Order Status**: If the order is still being prepared by the restaurant, you may have the option to cancel it. If the status shows that the delivery is in progress or completed, cancellation might not be possible.

5. **Cancel the Order**: Tap or click on the order to open its details. Look for the option to cancel the order, which is typically labeled "Cancel Order" or similar. Follow the prompts to confirm the cancellation.

6. **Contact Customer Support (If Needed)**: If you're unable to cancel the order through the app or website, or if you encounter any issues, you can contact DoorDash customer support for assistance. Provide them with your order details and request cancellation.

7. **Receive Confirmation**: Once the cancellation is processed, you should receive confirmation via email or within the app. Keep this confirmation for your records.

It's important to note that DoorDash may charge a cancellation fee if you cancel an order after a certain amount of time or if the restaurant has already started preparing the order. Be sure to check DoorDash's cancellation policy for more information on fees and deadlines.
Welcome to How, where you can ask questions and receive answers from other members of the community.
...