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how to reset ring doorbell

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There are two main ways to reset your Ring doorbell, depending on the model you have:

For Ring Video Doorbell (1st and 2nd Generation):

  1. Remove the doorbell from its mount: Unscrew the security screws holding the doorbell in place and carefully remove it from the bracket.
  2. Locate the reset button: It's a small orange button on the back of the device.
  3. Press and hold the button: Press and hold the orange button for 10 seconds using a paperclip or other small tool.
  4. Light indication: The light on the front of the doorbell will flash for several minutes. Once the light turns off, the reset is complete.

For Ring Video Doorbell (3rd Generation and later, including Ring Doorbell Pro and Pro 2):

  1. Open the Ring app: Launch the Ring app on your smartphone or tablet.
  2. Select your doorbell: Tap on the icon for the doorbell you want to reset.
  3. Go to settings: Tap on the gear icon in the top right corner to access settings.
  4. Select "Setup" or "Device Settings": Depending on your app version, you might see "Setup" or "Device Settings". Choose the option that leads to device management.
  5. Find the reset option: Look for an option like "Reset Device" or "Factory Reset".
  6. Confirm the reset: Tap on the reset option and confirm your choice when prompted.

Additional notes:

  • Resetting erases all data and settings: This includes Wi-Fi information, recordings, and any custom settings you've made.
  • Charge the battery (battery-powered models): If you have a battery-powered Ring doorbell, ensure it's fully charged before attempting a reset.
  • Refer to the user manual: For specific instructions and troubleshooting steps related to your Ring doorbell model, consult the user manual or the Ring support website.
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